GigaShock has developed a set of one year technical support contracts that can guarentee you the lowest possible payment for your technical support needs. These plans are designed for customers who have a recurring need for affordable technical support and advice on a budget. Plans are available for customers with a broad range of needs and include monthly commitments of as little as one hour per month as well as other bundled perks and discount on other related services from GigaShock.
| Basic | Personal | Professional | Advanced | Elite | |
|---|---|---|---|---|---|
| $399 | $749 | $999 | $1,499 | $2,999 | |
| FREE Support Hours Per Month | Up To 1 | Up To 2 | Up To 3 | Up To 5 | Up To 10 |
| Support In Excess Of FREE Hours | Normal Rates Apply | Normal Rates Apply | Normal Rates Apply | Normal Rates Apply | Normal Rates Apply |
| FREE Online Backup Service | - | 1GB Plan (a $36 value) |
5GB Plan (a $90 value) |
10GB Plan (a $150 value) |
15GB Plan (a $203 value) |
| Additional Online Backup Space | Normal Rates Apply | Normal Rates Apply | Normal Rates Apply | Normal Rates Apply | Normal Rates Apply |
| Remote Session Video Recordings | - | - | - | 10% Off | Completely FREE |
| Picstructions™ | - | - | - | 10% Off | 75% Off |
| Priority Support & Response Times | - | - | - | - | Yes |
